Terms of Service
Effective Date: August 5, 2026
Welcome to GenXo. By accessing our website or using our services, you agree to be bound by these Terms of Service. Please read these Terms carefully before using our website or engaging our services.
Eligibility
By using this website or engaging GenXo's services, you confirm that you are at least 18 years of age or have the legal authority to enter into a binding agreement on behalf of a business or organization.
Services
GenXo provides professional creative and media services, including but not limited to:
Unlimited Video Editing
Video Production
Podcast Production
Content Creation
Media Consultancy
Studio Services
Content Strategy
All services are provided based on the agreed scope of work between GenXo and the client.
Use of Our Website
By using our website, you agree to:
Provide accurate, complete, and truthful information when submitting enquiries.
Use the website only for lawful purposes.
Not misuse, disrupt, or interfere with the operation or security of the website.
Not attempt to gain unauthorized access to our systems, servers, or data.
Quotes, Projects, and Payments
Any quotations, proposals, project timelines, or estimates provided by GenXo are subject to review and acceptance. Final pricing, deliverables, turnaround times, and payment terms will be agreed upon before work begins.
Failure to make payments in accordance with the agreed terms may result in delays, suspension, or cancellation of services.
Intellectual Property
Unless otherwise agreed in writing, all content, branding, graphics, logos, website materials, and other intellectual property displayed on this website remain the property of GenXo.
Clients retain ownership of the original content they provide. Ownership and usage rights of completed project files will be governed by the applicable service agreement between GenXo and the client.
SMS Communication and Consent
By providing your mobile phone number and opting in to receive SMS communications from GenXo, you agree to receive:
Appointment confirmations and reminders
Project updates and service notifications
Responses to your enquiries
Promotional messages where you have provided consent
Message frequency may vary depending on your interactions with GenXo.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP.
Consent to receive SMS messages is not a condition of purchasing any products or services.
Wireless carriers are not liable for delayed or undelivered messages.
Limitation of Liability
While GenXo strives to provide professional, high-quality services, we make no guarantees that our website or services will always be uninterrupted or error-free.
To the fullest extent permitted by law, GenXo shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or services.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
GenXo reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated Effective Date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of West midland. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of West midland.
Contact Us
If you have any questions regarding these Terms of Service, please contact us:
GenXo
0121 630 1006
116 Quinton lane, Birmingham West midland B32 2TX
